2500 Main Street, Suite 112, Tewksbury, MA 01876
Phone: (978) 657- 5600
Fax: (978) 657-5856
O'Neill & Gramer, P.C.
2500 Main Street
Suite 112
Tewksbury, MA 01876

Tel.: 978-657-5600
Fax: 978-657-5856

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Working with Richard O'Neill, Jr. & Associates, P.C. begins with an initial consultation, free of charge up to the first half hour. We view this initial meeting as a two-way interview. First for O'Neill & Associates to learn about the client's case and whether or not we can help. Second, for the potential client to get to know and feel comfortable with us.

Should a potential client decide to retain our services, we require a signed fee agreement. This document outlines the fee structure per attorney and per support staff and lists the retainer needed. The retainer fee is a dollar amount deposited to have us begin work, billed against at our hourly rates, and may require replenishment once depleted. We set the initial retainer fee based upon our assessment of the case. For some services, such as Real Estate transactions and Estate Planning packages, we charge a flat fee. Richard O'Neill, Jr. & Associates, P.C. accepts checks as well as all major credit cards (Master Card, Visa, and American Express).


Telephone Calls & Appointments

O'Neill & Associates prides itself on communication with our clients. If the attorney is not available, we encourage clients to leave detailed messages with a member of the legal team so that the client's issues can be dealt with as soon as the attorney can turn his/her attention to the matter. Many times, the support staff can relay information to the attorney to help facilitate the communication channel. Under these circumstances, however, please understand that the support staff cannot give legal advice.

O'Neill & Associates also encourages clients to schedule appointments with their attorney to ensure that all clients concerns and issues are addressed. Clients also have the option of e-mailing their attorney for answers to questions.

Client Responsibilities

Honesty and trust are critical to achieving the client's desired outcome. To that end, O'Neill & Associates expects full cooperation and disclosure from our clients during the course of our legal relationship. Part of that pact means keeping us apprised of any changes in your address and telephone number and paying retainers and other fees in a prompt and businesslike manner. This will not only help us serve you the client better, but will ultimately decrease overall legal costs.